Terms and Conditions

Last Updated: October 2025

Introduction

These Terms and Conditions govern your use of Harmony Stays website and boarding house accommodation services. By accessing or using our services, you agree to be bound by these terms.

If you disagree with any part of these terms, you may not access our website or use our services.

1. Definitions

For the purposes of these Terms and Conditions:

  • "Service" refers to boarding house accommodation services provided by Harmony Stays
  • "User" or "You" means any person accessing our website or using our services
  • "Content" includes all text, images, information, and materials on our website
  • "We," "Us," or "Our" refers to Harmony Stays
  • "Resident" means a person who has entered into a lease agreement with Harmony Stays
  • "Property" refers to any accommodation managed by Harmony Stays

2. Use of Services

Eligibility

To use our services, you must:

  • Be at least 18 years of age
  • Have legal capacity to enter into binding contracts
  • Provide accurate and complete information
  • Comply with all applicable laws and regulations

Account Registration

When creating an account or applying for accommodation, you agree to:

  • Provide truthful, accurate, and current information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

Acceptable Use

Our services are provided for residential accommodation purposes. Users may not:

  • Sublease or transfer accommodation without written permission
  • Use properties for commercial purposes
  • Engage in activities that disturb other residents
  • Violate building rules or community guidelines

3. Accommodation Services

Booking and Reservation

When making a booking:

  • All bookings are subject to availability
  • Confirmation requires completed application and approval
  • Rates are quoted in Singapore Dollars (SGD)
  • Deposits are non-refundable after approval
  • Lease terms begin on the specified move-in date

Payment Terms

  • Monthly rent is due on the first day of each month
  • Late payments may incur additional charges
  • Security deposits are held throughout the lease term
  • Utility charges are included in quoted rates unless stated otherwise

Cancellation Policy

Cancellation terms vary by accommodation type:

  • Executive Suites: 30 days written notice required
  • Mid-Term Housing: 30 days written notice after initial period
  • Coliving Spaces: 30 days written notice after initial period
  • Early termination may result in penalty fees

4. Prohibited Activities

Users may not engage in the following activities:

Illegal Activities

  • Violating any applicable laws or regulations
  • Engaging in fraudulent or deceptive practices
  • Using properties for illegal purposes
  • Possessing or using prohibited substances

Property Misuse

  • Damaging or defacing property
  • Making unauthorized modifications
  • Exceeding occupancy limits
  • Hosting unauthorized events or gatherings

Resident Conduct

  • Harassing or threatening other residents
  • Creating excessive noise disturbances
  • Interfering with common area usage
  • Violating community standards

5. Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of Harmony Stays or its content suppliers and is protected by Singapore and international copyright laws.

License

We grant you a limited, non-exclusive, non-transferable license to:

  • Access and use our website for personal purposes
  • View and download content for informational purposes
  • Contact us regarding our services

Restrictions

You may not:

  • Reproduce, distribute, or create derivative works from our content
  • Use our trademarks, logos, or brand elements without permission
  • Remove copyright or proprietary notices
  • Use automated systems to access or scrape content

6. Disclaimers and Limitations of Liability

Service Disclaimer

Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:

  • Services will be uninterrupted or error-free
  • Properties will meet all individual expectations
  • All property features will function perfectly at all times
  • Third-party services will always be available

Limitation of Liability

To the maximum extent permitted by law, Harmony Stays shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages exceeding the amount paid for services
  • Events beyond our reasonable control

Resident Responsibility

Residents are responsible for their personal property and any damages caused by their actions or negligence. We recommend obtaining appropriate insurance coverage.

7. Indemnification

You agree to indemnify, defend, and hold harmless Harmony Stays, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising from:

  • Your use of our services
  • Your violation of these Terms and Conditions
  • Your violation of any rights of another person or entity
  • Your breach of lease agreements or property rules

8. Dispute Resolution

Informal Resolution

In the event of any dispute, we encourage you to first contact us directly to seek an informal resolution. Most concerns can be resolved through direct communication.

Mediation

If informal resolution is unsuccessful, parties agree to attempt mediation before pursuing other legal remedies.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.

9. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice, for any of the following reasons:

  • Breach of these Terms and Conditions
  • Violation of applicable laws or regulations
  • Fraudulent or deceptive conduct
  • Activities that harm other residents or our business

Effects of Termination

Upon termination:

  • Your right to use our services ceases immediately
  • You must vacate the property by the specified date
  • Financial obligations remain in effect until settlement
  • Security deposits are processed according to lease terms

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. We will notify users of material changes through:

  • Email notifications to registered users
  • Notice on our website homepage
  • Updates to the "Last Updated" date

Continued use of our services after changes indicates acceptance of the modified terms.

11. General Provisions

Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any lease agreements, constitute the entire agreement between you and Harmony Stays.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

No Waiver

Failure to enforce any provision does not constitute a waiver of that provision or any other provision.

Assignment

You may not assign or transfer these terms without our written consent. We may assign these terms to any successor or affiliate.

Contact Information

For questions about these Terms and Conditions, please contact:

Harmony Stays

35 Selegie Road

Singapore 188306

Phone: +65 6789 3421