Terms and Conditions
Last Updated: October 2025
Introduction
These Terms and Conditions govern your use of Harmony Stays website and boarding house accommodation services. By accessing or using our services, you agree to be bound by these terms.
If you disagree with any part of these terms, you may not access our website or use our services.
1. Definitions
For the purposes of these Terms and Conditions:
- "Service" refers to boarding house accommodation services provided by Harmony Stays
- "User" or "You" means any person accessing our website or using our services
- "Content" includes all text, images, information, and materials on our website
- "We," "Us," or "Our" refers to Harmony Stays
- "Resident" means a person who has entered into a lease agreement with Harmony Stays
- "Property" refers to any accommodation managed by Harmony Stays
2. Use of Services
Eligibility
To use our services, you must:
- Be at least 18 years of age
- Have legal capacity to enter into binding contracts
- Provide accurate and complete information
- Comply with all applicable laws and regulations
Account Registration
When creating an account or applying for accommodation, you agree to:
- Provide truthful, accurate, and current information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
Acceptable Use
Our services are provided for residential accommodation purposes. Users may not:
- Sublease or transfer accommodation without written permission
- Use properties for commercial purposes
- Engage in activities that disturb other residents
- Violate building rules or community guidelines
3. Accommodation Services
Booking and Reservation
When making a booking:
- All bookings are subject to availability
- Confirmation requires completed application and approval
- Rates are quoted in Singapore Dollars (SGD)
- Deposits are non-refundable after approval
- Lease terms begin on the specified move-in date
Payment Terms
- Monthly rent is due on the first day of each month
- Late payments may incur additional charges
- Security deposits are held throughout the lease term
- Utility charges are included in quoted rates unless stated otherwise
Cancellation Policy
Cancellation terms vary by accommodation type:
- Executive Suites: 30 days written notice required
- Mid-Term Housing: 30 days written notice after initial period
- Coliving Spaces: 30 days written notice after initial period
- Early termination may result in penalty fees
4. Prohibited Activities
Users may not engage in the following activities:
Illegal Activities
- Violating any applicable laws or regulations
- Engaging in fraudulent or deceptive practices
- Using properties for illegal purposes
- Possessing or using prohibited substances
Property Misuse
- Damaging or defacing property
- Making unauthorized modifications
- Exceeding occupancy limits
- Hosting unauthorized events or gatherings
Resident Conduct
- Harassing or threatening other residents
- Creating excessive noise disturbances
- Interfering with common area usage
- Violating community standards
5. Intellectual Property Rights
All content on this website, including text, graphics, logos, images, and software, is the property of Harmony Stays or its content suppliers and is protected by Singapore and international copyright laws.
License
We grant you a limited, non-exclusive, non-transferable license to:
- Access and use our website for personal purposes
- View and download content for informational purposes
- Contact us regarding our services
Restrictions
You may not:
- Reproduce, distribute, or create derivative works from our content
- Use our trademarks, logos, or brand elements without permission
- Remove copyright or proprietary notices
- Use automated systems to access or scrape content
6. Disclaimers and Limitations of Liability
Service Disclaimer
Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that:
- Services will be uninterrupted or error-free
- Properties will meet all individual expectations
- All property features will function perfectly at all times
- Third-party services will always be available
Limitation of Liability
To the maximum extent permitted by law, Harmony Stays shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Damages exceeding the amount paid for services
- Events beyond our reasonable control
Resident Responsibility
Residents are responsible for their personal property and any damages caused by their actions or negligence. We recommend obtaining appropriate insurance coverage.
7. Indemnification
You agree to indemnify, defend, and hold harmless Harmony Stays, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising from:
- Your use of our services
- Your violation of these Terms and Conditions
- Your violation of any rights of another person or entity
- Your breach of lease agreements or property rules
8. Dispute Resolution
Informal Resolution
In the event of any dispute, we encourage you to first contact us directly to seek an informal resolution. Most concerns can be resolved through direct communication.
Mediation
If informal resolution is unsuccessful, parties agree to attempt mediation before pursuing other legal remedies.
Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of Singapore. Any disputes shall be subject to the exclusive jurisdiction of the courts of Singapore.
9. Termination
We reserve the right to terminate or suspend access to our services immediately, without prior notice, for any of the following reasons:
- Breach of these Terms and Conditions
- Violation of applicable laws or regulations
- Fraudulent or deceptive conduct
- Activities that harm other residents or our business
Effects of Termination
Upon termination:
- Your right to use our services ceases immediately
- You must vacate the property by the specified date
- Financial obligations remain in effect until settlement
- Security deposits are processed according to lease terms
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. We will notify users of material changes through:
- Email notifications to registered users
- Notice on our website homepage
- Updates to the "Last Updated" date
Continued use of our services after changes indicates acceptance of the modified terms.
11. General Provisions
Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any lease agreements, constitute the entire agreement between you and Harmony Stays.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
No Waiver
Failure to enforce any provision does not constitute a waiver of that provision or any other provision.
Assignment
You may not assign or transfer these terms without our written consent. We may assign these terms to any successor or affiliate.
Contact Information
For questions about these Terms and Conditions, please contact: